Contact the atelier
For advice on choosing a piece, personalization or assistance with an order, our team is here to help.
Contact the atelier
For advice on choosing a piece, personalization or assistance with an order, our team is here to help.
Of course. If you have questions about a particular design, its details or dimensions, please contact our atelier using the form below. Tell us which pieces you are considering and what you are looking for, and we will be happy to help.
Embroidered or engraved initials add a signature that is yours alone. You will find the available personalization options directly on the product page, according to the piece you choose. For guidance or a particular request, please contact our atelier before placing your order or add a note in cart form.
You will receive a tracking number and a link to the courier’s website to follow your shipment. If you need an update while your order is being prepared, or assistance with delivery, please contact us with your order number.
Eligible pieces must be unused, in their original condition and packaging, with proof of purchase. Please consult our Shipping & Returns page for full conditions, exclusions and return shipping costs.
Please contact our atelier with any questions about caring for your piece or requesting a repair. If there is an issue, include your order details, a brief description and clear photographs so we can assess it and advise on the available options. Please contact us before sending your piece back.
Our bottega
Mon - Fri: 8:30 - 18:30 (CEST)
Sat - Sun: closed